Available now
Every consultation matters. Emilia remembers it for you.
Emilia captures your conversations with your healthcare professional, transforms them into clear and accessible summaries and guides you through the next steps in your care with confidence.
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Available now
Every consultation matters. Emilia remembers it for you.
Emilia captures your conversations with your healthcare professional, transforms them into clear and accessible summaries and guides you through the next steps in your care with confidence.
Available now
Every consultation matters. Emilia remembers it for you.
Emilia captures your conversations with your healthcare professional, transforms them into clear and accessible summaries and guides you through the next steps in your care with confidence.
Created to better support you
Built in collaboration with healthcare professionals, Emilia records each consultation and automatically organizes it into key points and next steps, helping you stay focused on the conversation.
Never forget again
Medical appointments can be stressful and packed with crucial information. Emilia records the consultation and summarizes it for you, so you can remain fully present.
Simple and secure sharing
Send a clear and structured summary to a caregiver, even from a distance. Whether it is to inform your family, reassure a partner or keep a parent up to date, Emilia allows you to share your notes easily while keeping your medical information confidential.
Support for everyone
Whether you are living with a chronic illness, supporting a loved one or are not comfortable in English, Emilia is here to support you, even when you attend a consultation alone.
Created to better support you
Built in collaboration with healthcare professionals, Emilia records each consultation and automatically organizes it into key points and next steps, helping you stay focused on the conversation.
Never forget again
Medical appointments can be stressful and packed with crucial information. Emilia records the consultation and summarizes it for you, so you can remain fully present.
Simple and secure sharing
Send a clear and structured summary to a caregiver, even from a distance. Whether it is to inform your family, reassure a partner or keep a parent up to date, Emilia allows you to share your notes easily while keeping your medical information confidential.
Support for everyone
Whether you are living with a chronic illness, supporting a loved one or are not comfortable in English, Emilia is here to support you, even when you attend a consultation alone.
Created to better support you
Built in collaboration with healthcare professionals, Emilia records each consultation and automatically organizes it into key points and next steps, helping you stay focused on the conversation.
Never forget again
Medical appointments can be stressful and packed with crucial information. Emilia records the consultation and summarizes it for you, so you can remain fully present.
Simple and secure sharing
Send a clear and structured summary to a caregiver, even from a distance. Whether it is to inform your family, reassure a partner or keep a parent up to date, Emilia allows you to share your notes easily while keeping your medical information confidential.
Support for everyone
Whether you are living with a chronic illness, supporting a loved one or are not comfortable in English, Emilia is here to support you, even when you attend a consultation alone.
How does Emilia work?
STEP 1
Start recording
Simply open Emilia and create a new note. The audio of the consultation will be recorded so you can stay focused on the conversation.
STEP 2
Get a clear summary
Once the health consultation is completed, Emilia generates a structured summary of the key points, including symptoms, treatment, recommendations, and next steps. Everything is accessible in one place, at any time.
STEP 3
Share if you wish
You can, if you wish, send the summary to a caregiver or a family member. Only you have access to the data, and you decide what you share.
How does Emilia work?
STEP 1
Start recording
Simply open Emilia and create a new note. The audio of the consultation will be recorded so you can stay focused on the conversation.
STEP 2
Get a clear summary
Once the health consultation is completed, Emilia generates a structured summary of the key points, including symptoms, treatment, recommendations, and next steps. Everything is accessible in one place, at any time.
STEP 3
Share if you wish
You can, if you wish, send the summary to a caregiver or a family member. Only you have access to the data, and you decide what you share.
How does Emilia work?
STEP 1
Start recording
Simply open Emilia and create a new note. The audio of the consultation will be recorded so you can stay focused on the conversation.
STEP 2
Get a clear summary
Once the health consultation is completed, Emilia generates a structured summary of the key points, including symptoms, treatment, recommendations, and next steps. Everything is accessible in one place, at any time.
STEP 3
Share if you wish
You can, if you wish, send the summary to a caregiver or a family member. Only you have access to the data, and you decide what you share.
TESTIMONIALS
Focused on the relationship between patients and healthcare professionals
Under stress, it’s often difficult for patients to fully absorb the information shared during a medical consultation. That’s why Emilia offers an automated, simplified note-taking feature directly within the patient app. Key points from the consultation are transcribed, clarified, and made accessible for review at home, helping patients regain clarity, reduce anxiety, and better involve caregivers in their care journey.
Pascal St-Germain
Surgeon CHU de Québec
Emilia empowers patients to take an active role in their health by translating clinical information into clear language. It strengthens their role as partners in their care and facilitates coordination with loved ones and healthcare professionals. A key driver for health equity.
Eva Villalba
MBA, MSc., VBHC Green Belt, Executive Director - Quebec Cancer Coalition
As a caregiver to my mother, who has dementia and is a breast cancer survivor, I often struggled to follow her care and share updates with my sister who lives far away. An app like this would have eased the burden, kept me connected, and made me feel less alone. For caregivers, it’s a game-changer.
Sophie Pepin Desjardins
Caregiver
TESTIMONIALS
Focused on the relationship between patients and healthcare professionals
Under stress, it’s often difficult for patients to fully absorb the information shared during a medical consultation. That’s why Emilia offers an automated, simplified note-taking feature directly within the patient app. Key points from the consultation are transcribed, clarified, and made accessible for review at home, helping patients regain clarity, reduce anxiety, and better involve caregivers in their care journey.
Pascal St-Germain
Surgeon CHU de Québec
Emilia empowers patients to take an active role in their health by translating clinical information into clear language. It strengthens their role as partners in their care and facilitates coordination with loved ones and healthcare professionals. A key driver for health equity.
Eva Villalba
MBA, MSc., VBHC Green Belt, Executive Director - Quebec Cancer Coalition
As a caregiver to my mother, who has dementia and is a breast cancer survivor, I often struggled to follow her care and share updates with my sister who lives far away. An app like this would have eased the burden, kept me connected, and made me feel less alone. For caregivers, it’s a game-changer.
Sophie Pepin Desjardins
Caregiver
TESTIMONIALS
Focused on the relationship between patients and healthcare professionals
Under stress, it’s often difficult for patients to fully absorb the information shared during a medical consultation. That’s why Emilia offers an automated, simplified note-taking feature directly within the patient app. Key points from the consultation are transcribed, clarified, and made accessible for review at home, helping patients regain clarity, reduce anxiety, and better involve caregivers in their care journey.
Pascal St-Germain
Surgeon CHU de Québec
Emilia empowers patients to take an active role in their health by translating clinical information into clear language. It strengthens their role as partners in their care and facilitates coordination with loved ones and healthcare professionals. A key driver for health equity.
Eva Villalba
MBA, MSc., VBHC Green Belt, Executive Director - Quebec Cancer Coalition
As a caregiver to my mother, who has dementia and is a breast cancer survivor, I often struggled to follow her care and share updates with my sister who lives far away. An app like this would have eased the burden, kept me connected, and made me feel less alone. For caregivers, it’s a game-changer.
Sophie Pepin Desjardins
Caregiver
TESTIMONIALS
Focused on the relationship between patients and healthcare professionals
Under stress, it’s often difficult for patients to fully absorb the information shared during a medical consultation. That’s why Emilia offers an automated, simplified note-taking feature directly within the patient app. Key points from the consultation are transcribed, clarified, and made accessible for review at home, helping patients regain clarity, reduce anxiety, and better involve caregivers in their care journey.
Pascal St-Germain
Surgeon CHU de Québec
Emilia empowers patients to take an active role in their health by translating clinical information into clear language. It strengthens their role as partners in their care and facilitates coordination with loved ones and healthcare professionals. A key driver for health equity.
Eva Villalba
MBA, MSc., VBHC Green Belt, Executive Director - Quebec Cancer Coalition
As a caregiver to my mother, who has dementia and is a breast cancer survivor, I often struggled to follow her care and share updates with my sister who lives far away. An app like this would have eased the burden, kept me connected, and made me feel less alone. For caregivers, it’s a game-changer.
Sophie Pepin Desjardins
Caregiver
Would you like to use Emilia in your country?
Would you like to use Emilia in your country?
Would you like to use Emilia in your country?
FAQ
Frequently Asked Questions
Why use Emilia instead of a simple voice recorder?
Unlike a traditional audio recording, Emilia automatically transforms your consultations into clear and structured notes. It highlights key points, simplifies medical terms, and allows you to share the essentials with a loved one. Designed with healthcare professionals, Emilia integrates into a respectful clinical environment. More and more healthcare staff recognize its value: it enhances understanding, facilitates continuity of care, and supports communication between patients, caregivers, and healthcare providers.
How is my data secured?
At Lime Santé, creator of Emilia, the protection of sensitive data is at the heart of our technological approach. Our platform is designed from the outset to ensure compliance with Canadian and provincial laws on the protection of personal health information. Here’s what you need to know: - Your data is never shared without your permission. - You choose what you want to share and with whom. - You can delete everything whenever you want.
Can I really record my consultation with a healthcare professional?
In Canada Yes. In Canada, you have the right to record a conversation in which you are participating, including with a healthcare professional, even without their explicit consent (unilateral consent). However, we recommend that you inform your healthcare professional of your intention to record the consultation. This practice maintains an atmosphere of respect and collaboration. In the United States It depends on the state you are in. U.S. laws on audio recording vary from state to state. In most U.S. states, you can record a conversation you are participating in without informing the other party, similar to Canadian law (unilateral consent). Some states apply a bilateral consent policy, which generally requires the agreement of all parties. Failing to comply with these regulations can lead to legal consequences. Examples of states requiring bilateral consent: California, Connecticut, Delaware, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Oregon, Pennsylvania, Washington. WARNING: this list is not exhaustive and laws may evolve. Suggested best practices: - Check the laws of your state before recording; - Systematically inform your professional of your intention to record, regardless of the state; - If your professional refuses, respect their decision. Important note: even in states where the professional's consent is not legally required, many healthcare facilities (hospitals, clinics) have internal policies prohibiting or regulating recording. It is important to always check with the relevant facility regarding applicable policies. To check the laws in your state: Reporters Committee for Freedom of the Press (English resource only) In other countries Laws regarding audio recording vary greatly from country to country. If you are using Emilia outside of Canada or the United States, please check local recording laws before using the application. In all cases, Lime Santé strongly encourages you to: - Always seek the consent of your healthcare professional; - Check the policies of the healthcare facility; - Respect the professional's decision if they refuse; - Favor transparency and dialogue. This content is provided for informational purposes only and does not constitute legal advice. Laws vary and may change; we encourage you to consult a legal professional for any specific questions. Need help? Contact our team: [email protected]
What should I do if my healthcare professional refuses to let me record?
In Canada Even if you have the right to record your appointment, the professional may not be comfortable with this idea. Here are some tips on how to respond effectively: - Stay calm and respectful - Acknowledge their point of view - Explain your intention - Suggest a compromise In some cases, simply explaining how Emilia works and reassuring the professional is enough to make them comfortable. In the United States In jurisdictions requiring consent from all parties (bilateral), the lack of agreement from the healthcare professional generally makes the recording non-compliant with local law. Failure to adhere to this rule can lead to significant legal consequences. In this situation, or if you find yourself in a consent-only state but your practitioner expresses disagreement, here are some alternative approaches: Alternative Solutions: - Ask the professional to dictate a summary at the end of the consultation that you can record - Take notes during the consultation, then dictate your observations into Emilia afterward. In states allowing unilateral consent: Even if the law permits you to record without consent, we strongly recommend respecting your healthcare professional's decision to maintain a trusting relationship. It's important to remember that hospital or clinic regulations may take precedence over general state laws. If an establishment policy prohibits recording, compliance is usually required, regardless of the type of consent (unilateral or bilateral) in effect in the state. In other countries If the professional refuses to allow recording, always respect their decision, no matter the laws in your country. The trusting relationship with your healthcare professional is essential to the quality of your care. Recommended Approach: - Prioritize transparency and dialogue. Never force the recording. - Check local laws and ensure you know your rights and obligations - Use alternative solutions (written notes, dictated summary after the consultation, etc.) Lime Santé encourages you to always seek the consent of your healthcare professional in all cases, regardless of the laws in your jurisdiction. Need help navigating this situation? Contact our team: [email protected]
Will my information be shared with other third parties?
No, we do not sell or share your personal information with third parties. The data entered in Emilia belongs to you. We only collect technical data necessary for the proper functioning of the application. The collection of analytical data requires your explicit consent and can be disabled at any time in the application settings. Furthermore, only you can choose to share your data with your loved ones through the sharing feature integrated into the application. For more details, please refer to our privacy policy.
Can I delete my data from Emilia?
Absolutely. You have complete control over your data. You can delete your account at any time from the app settings. This action permanently deletes all your data. You can also contact us by email at [email protected] for assistance.
Can I use the app outside of a medical context?
Our application is suited for a medical context between patients and healthcare professionals (doctors, nurses, pharmacists, psychologists, etc.). Its operation is based on the structure and vocabulary specific to clinical consultations. If used in another context (e.g., personal discussion, administrative conversation, free note-taking), the result may be biased, incomplete, or simply not work.
Can I save a consultation without an Internet connection?
Yes. The recording works even if you are not connected to the Internet or if your device is in airplane mode. You can therefore use the application in an office, a clinic, or any other location without a network. As soon as the connection is restored, the AI analysis starts automatically, and you will receive your summary as usual.
How many people can be present during the consultation?
There is no limit to the number of participants. However, to ensure a quality summary: - Place your phone close to each person who is speaking - Make sure the audio remains clear throughout the consultation Good to know: The more participants there are, the more difficult it can be to capture all the voices distinctly. A central positioning of your phone will optimize the results.
Why hasn't my resume been generated?
If your consultation shows the status "Incomplete transcription" or "Transcription impossible", it means that the application was unable to generate a summary. Several reasons may explain this: - The recording does not contain enough clear information about your consultation - The audio quality is poor or the conversation is difficult to understand - The content does not seem related to a medical consultation - Your Internet connection was unstable during processing.
What is the maximum duration of a consultation?
You can schedule a consultation lasting a maximum of 60 minutes. A warning will inform you 5 minutes before the end. Good to know: The longer your consultation is, the longer the app will take to generate your summary after the recording. Make sure you have a good internet connection to facilitate processing. A residential Wi-Fi connection is usually sufficient.
Why create an account?
A compte allows you to: - Securely store your consultations - Avoid losing your data if you uninstall the app or change devices - Synchronize your consultations across all your devices (phone, tablet)
How to create an account
You will find banners saying "Create your Emilia account" in several places in the app. Simply: - Click on a banner - Enter your phone number - Enter the code received by SMS No need for a password! You will receive a code each time you log in.
Why use Emilia instead of a simple voice recorder?
Unlike a traditional audio recording, Emilia automatically transforms your consultations into clear and structured notes. It highlights key points, simplifies medical terms, and allows you to share the essentials with a loved one. Designed with healthcare professionals, Emilia integrates into a respectful clinical environment. More and more healthcare staff recognize its value: it enhances understanding, facilitates continuity of care, and supports communication between patients, caregivers, and healthcare providers.
How is my data secured?
At Lime Santé, creator of Emilia, the protection of sensitive data is at the heart of our technological approach. Our platform is designed from the outset to ensure compliance with Canadian and provincial laws on the protection of personal health information. Here’s what you need to know: - Your data is never shared without your permission. - You choose what you want to share and with whom. - You can delete everything whenever you want.
Can I really record my consultation with a healthcare professional?
In Canada Yes. In Canada, you have the right to record a conversation in which you are participating, including with a healthcare professional, even without their explicit consent (unilateral consent). However, we recommend that you inform your healthcare professional of your intention to record the consultation. This practice maintains an atmosphere of respect and collaboration. In the United States It depends on the state you are in. U.S. laws on audio recording vary from state to state. In most U.S. states, you can record a conversation you are participating in without informing the other party, similar to Canadian law (unilateral consent). Some states apply a bilateral consent policy, which generally requires the agreement of all parties. Failing to comply with these regulations can lead to legal consequences. Examples of states requiring bilateral consent: California, Connecticut, Delaware, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Oregon, Pennsylvania, Washington. WARNING: this list is not exhaustive and laws may evolve. Suggested best practices: - Check the laws of your state before recording; - Systematically inform your professional of your intention to record, regardless of the state; - If your professional refuses, respect their decision. Important note: even in states where the professional's consent is not legally required, many healthcare facilities (hospitals, clinics) have internal policies prohibiting or regulating recording. It is important to always check with the relevant facility regarding applicable policies. To check the laws in your state: Reporters Committee for Freedom of the Press (English resource only) In other countries Laws regarding audio recording vary greatly from country to country. If you are using Emilia outside of Canada or the United States, please check local recording laws before using the application. In all cases, Lime Santé strongly encourages you to: - Always seek the consent of your healthcare professional; - Check the policies of the healthcare facility; - Respect the professional's decision if they refuse; - Favor transparency and dialogue. This content is provided for informational purposes only and does not constitute legal advice. Laws vary and may change; we encourage you to consult a legal professional for any specific questions. Need help? Contact our team: [email protected]
What should I do if my healthcare professional refuses to let me record?
In Canada Even if you have the right to record your appointment, the professional may not be comfortable with this idea. Here are some tips on how to respond effectively: - Stay calm and respectful - Acknowledge their point of view - Explain your intention - Suggest a compromise In some cases, simply explaining how Emilia works and reassuring the professional is enough to make them comfortable. In the United States In jurisdictions requiring consent from all parties (bilateral), the lack of agreement from the healthcare professional generally makes the recording non-compliant with local law. Failure to adhere to this rule can lead to significant legal consequences. In this situation, or if you find yourself in a consent-only state but your practitioner expresses disagreement, here are some alternative approaches: Alternative Solutions: - Ask the professional to dictate a summary at the end of the consultation that you can record - Take notes during the consultation, then dictate your observations into Emilia afterward. In states allowing unilateral consent: Even if the law permits you to record without consent, we strongly recommend respecting your healthcare professional's decision to maintain a trusting relationship. It's important to remember that hospital or clinic regulations may take precedence over general state laws. If an establishment policy prohibits recording, compliance is usually required, regardless of the type of consent (unilateral or bilateral) in effect in the state. In other countries If the professional refuses to allow recording, always respect their decision, no matter the laws in your country. The trusting relationship with your healthcare professional is essential to the quality of your care. Recommended Approach: - Prioritize transparency and dialogue. Never force the recording. - Check local laws and ensure you know your rights and obligations - Use alternative solutions (written notes, dictated summary after the consultation, etc.) Lime Santé encourages you to always seek the consent of your healthcare professional in all cases, regardless of the laws in your jurisdiction. Need help navigating this situation? Contact our team: [email protected]
Will my information be shared with other third parties?
No, we do not sell or share your personal information with third parties. The data entered in Emilia belongs to you. We only collect technical data necessary for the proper functioning of the application. The collection of analytical data requires your explicit consent and can be disabled at any time in the application settings. Furthermore, only you can choose to share your data with your loved ones through the sharing feature integrated into the application. For more details, please refer to our privacy policy.
Can I delete my data from Emilia?
Absolutely. You have complete control over your data. You can delete your account at any time from the app settings. This action permanently deletes all your data. You can also contact us by email at [email protected] for assistance.
Can I use the app outside of a medical context?
Our application is suited for a medical context between patients and healthcare professionals (doctors, nurses, pharmacists, psychologists, etc.). Its operation is based on the structure and vocabulary specific to clinical consultations. If used in another context (e.g., personal discussion, administrative conversation, free note-taking), the result may be biased, incomplete, or simply not work.
Can I save a consultation without an Internet connection?
Yes. The recording works even if you are not connected to the Internet or if your device is in airplane mode. You can therefore use the application in an office, a clinic, or any other location without a network. As soon as the connection is restored, the AI analysis starts automatically, and you will receive your summary as usual.
How many people can be present during the consultation?
There is no limit to the number of participants. However, to ensure a quality summary: - Place your phone close to each person who is speaking - Make sure the audio remains clear throughout the consultation Good to know: The more participants there are, the more difficult it can be to capture all the voices distinctly. A central positioning of your phone will optimize the results.
Why hasn't my resume been generated?
If your consultation shows the status "Incomplete transcription" or "Transcription impossible", it means that the application was unable to generate a summary. Several reasons may explain this: - The recording does not contain enough clear information about your consultation - The audio quality is poor or the conversation is difficult to understand - The content does not seem related to a medical consultation - Your Internet connection was unstable during processing.
What is the maximum duration of a consultation?
You can schedule a consultation lasting a maximum of 60 minutes. A warning will inform you 5 minutes before the end. Good to know: The longer your consultation is, the longer the app will take to generate your summary after the recording. Make sure you have a good internet connection to facilitate processing. A residential Wi-Fi connection is usually sufficient.
Why create an account?
A compte allows you to: - Securely store your consultations - Avoid losing your data if you uninstall the app or change devices - Synchronize your consultations across all your devices (phone, tablet)
How to create an account
You will find banners saying "Create your Emilia account" in several places in the app. Simply: - Click on a banner - Enter your phone number - Enter the code received by SMS No need for a password! You will receive a code each time you log in.
Uncompromising security for your health data
Uncompromising security for your health data
At Lime Health, we understand the critical importance of your personal data's confidentiality. That's why Emilia was designed with the highest security standards in the healthcare industry. Your data belongs only to you.
Emilia is offered by Lime Health, a catalyst for patient experience.
Emilia is offered by Lime Health, a catalyst for patient experience.
Already offering an integrated platform for patient experience (PREMs) and patient engagement (PROMs) used by health care facilities around the world, Lime Health is now elevating the patient experience to 360 degrees with Emilia, an application fully dedicated to patients.
Already offering an integrated platform for patient experience (PREMs) and patient engagement (PROMs) used by health care facilities around the world, Lime Health is now elevating the patient experience to 360 degrees with Emilia, an application fully dedicated to patients.